If you’re experiencing problems when logging into the Rider App, please check the following:
- You have good internet connectivity
- You are using the phone number or email address registered to your Deliveroo account. When entering your phone number leave out the first 0 so it reads "+614..."
- You have an up-to-date version of the app. You can download the latest version here.
- You have enough storage in your phone
If you are still having problems please contact Rider Support via the Help Centre and select ‘Contact Us’
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