How do I contact Deliveroo?

• Live order issues

  If you come across an issue while you’re out delivering an order, for example, if you cannot locate a customer or a restaurant has run out of an item when you go to collect the order, you can get in touch with our Live Support team: or

  • Use the chat function in your Rider App - it’s available in the menu section any time you are online.
  • Call [phone] and choose option 1 to talk to a team member
    
    

  Other questions

  For questions or information about your rider account, invoices, app updates, or to share feedback, you can get in touch with our Rider Support team:  

  • Send us an email by visiting the Help Centre and selecting the "Contact Us" button.