FAQ
- What should I do if I have feedback?
- How do I log in to the Rider Kit Store?
- What does Deliveroo’s rider insurance cover?
- What should I do if I have an accident?
- Does Deliveroo provide hand sanitiser or face masks?
- How can I complete contact-free deliveries during COVID-19
- How can I talk to rider support / request a callback?
- What are the latest coronavirus guidelines?
- How do I collect an order from a restaurant?
- What should I do if the air quality is bad during bushfire season?
- How does Deliveroo decide which orders to offer me?
- What does Deliveroo's public liability insurance cover?
- What happens when a customer tips me?
- How can I view past payments and invoices?
- Can I get paid for referring friends to ride?
- How do I contact Deliveroo?
- What should I do if my vehicle breaks down?
- When will I get paid?